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I received an unpleasant surprise when I woke up this morning and found an email from Twitter, notifying me that they suspended my account. The Reason: Cross-posting tweets on multiple accounts.
I have two accounts, one which I’ve had for thirteen months and another that I set up to promote my Zazzle creations. Apparently, I violated their TOS by posting the announcements of my new products on both of my accounts a month or so ago. Perhaps I should have worded the announcements a bit differently when I posted them so they wouldn’t have been seen as duplicate (or spam) content. My account will remain in limbo until on or after September 20, when I can petition to have it reinstated.
This leaves me with three options.
1. Hang in there and wait until the petition date. Then kiss some royal butt and hope that they’ll let me remove the offending content so that I can reactive my DeborahWoehr account.
2. Use my secondary account (debwoehr), which is still active and which caters specifically to my design work.
3. Set up a new account with a name that depicts what I do, writing and design.
What upsets me the most about this development is the loss of contact with the people I’ve been talking to on a regular basis. Fortunately, I still have access to all of the resources that I had marked as Favorites. That said, I understand Twitter’s reasoning. They’re trying very hard to crack down on spammers. Mashable has written a great article about this, entitled 10 People You Won’t See On Twitter Anymore.
Lesson learned.
Update: I’ve decided to use my secondary account and start over. After visiting Twitter’s support section and reading that they don’t answer every email, I figure my original account is toast. If Twitter had sent an email, alerting us of their new TOS, I didn’t receive it. That’s the past now.
Thank you to those who followed me on my secondary (turned only) account. I appreciate your friendship. 
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{ 4 comments… read them below or add one }
In your case, it appears to me that Twitter may have overly enthusiastically enforced a reasonable policy: they should have contacted you to made their objections known, and allowed you the opportunity to explain.
That would have been nice of them. I would have complied with their request to remove those tweets, rather than face account suspension.
Have you gotten your account active again or reinstated my account just got suspended yesterday it sucks! I just lost over 50k Followers!
I’m so sorry about your loss! Man, that sucks. No, I haven’t gotten my account reinstated. And from what I’ve read on the Twitter support page, you can submit an appeal, but Twitter may never respond or act upon it.